Free Resources
Free Guide: How to Design Customer Experience Journey Maps
In this guide you'll find:
How to prepare your team for the journey map activity.
How to gather customer data.
How to analyze current state customer experience.
How to collaborate and design future state maps.
Free Business Case Presentation Template
In this template you'll find:
Interactive and engaging PowerPoint deck.
Hypothetical scenario to justify project to product transformation.
Detailed sections typically found in standard project business cases.
Free Quarterly Planning Guide
In this Guide you'll find:
How to prepare for your planning event
A checklist to ensure all aspects are addressed systematically
Sample Agenda
Necessary inputs and expected outputs from the event
Free Business Capability Mapping Guide
In this Guide you'll learn:
What a business capability is.
Why a business capability map is important.
A 5-step approach to building a capability map.
Real-world example to apply.
Free AI Prompts for Project Leaders
Helpful prompts for any AI chatbot to do the following:
Create a Business Case
Create an RFP
Create an SOW
Project Management Assistance
Leveraging over 20 years of experience in Information Technology with large organizations such as Disney and Universal, I specialize in digital transformation, product development, and leadership.
I believe in the power of empathetic leadership and the importance of creating environments where individuals feel valued and supported. By helping others transform themselves, their teams, and their organizations, I strive to build a future where positive leadership and reduced organizational overwhelm are the norms. Together, we can drive meaningful change and create cultures that thrive on empathy and innovation.
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